Portal for consumers (personal account)
Convenient personal accounts are created where meter readings can be transmitted, bills can be paid, and usage history can be viewed by customers
What is a consumer's personal account?
This secure web portal or mobile application serves as the primary point of contact between the service provider and the end user. It facilitates the automation of common operations, including the transfer of readings, the viewing of charges, the online payment of bills without commission, and the viewing of consumption history. This has the dual benefits of reducing the workload of service centres and improving the quality of service.
Designing a secure architecture
Ensuring the protection of personal data of millions of users
Integration with the billing system
The exchange of data on charges and payments is set up
Functionality development
Transfer of indicators, payment, history, ordering services
Creation of a simple and accessible UI/UX
An interface that is understandable for people of all ages
High-load testing
Checking the stability of work on peak days (transfer of indicators)
Development of a mobile version or application
Providing access from smartphones
Benefits of digital interaction with consumers
A personal account represents a mutually beneficial solution. For consumers, this means convenience and time savings. For the company, this means a significant reduction in operating costs for physical services, faster payment collection, and fewer errors when entering data. This channel is an effective means of informing customers about changes, planned works or new services.
-
Reduced operating costs
Less workload on service centers and contact centers -
Improved payment discipline
Convenient online payment encourages timely payments -
Improving the quality of service
Convenient and accessible service for all customers -
Data accuracy
Customers enter data themselves, which reduces the number of errors -
Effective communication channel
The ability to inform consumers on a massive scale -
Shaping the image of a modern company
Demonstration of concern for customer convenience
Our approach
We manage your projects using established agile techniques to ensure collaboration between all parties involved. Our streamlined process results in quicker completion times and the attainment of even the most challenging objectives.
- Web development
- UX/UI Design
- Discovery Phase
- Mobile Development
- AWS and Cloud services consulting
- Test Automation
- Product-to-market launch
Web development
We employ diverse web programming methods for smooth platform operation. Our full web development cycle encompasses different programming languages for optimal technical solution architecture.
We analyze
- Choose your tech stack
- Create solution architecture
UX/UI Design
We create a comprehensive product from start to finish and offer customized web UX/UI design to meet your specifications. We always keep in mind the end-users to enhance their experience.
We analyze
- Fulfilling the client’s request
- Creating UX/UI design
- Improving end-user experience
Discovery Phase
We conduct thorough research on the client's business to identify areas for improvement before beginning any development work. Our planning phase is crucial to ensuring successful outcomes and delivering better results.
We analyze
- We conduct thorough resea
- We strategize
- We aim for an optimized result
Mobile Development
To ensure optimal productivity for your business on web and mobile devices, we offer a comprehensive mobile app development solution. Our services include complete native development for iOS and Android to cater to your client needs.
We analyze
- Create a convenient mobile web version
- iOS and Android platforms
- Full cycle development
AWS and Cloud services consulting
We offer AWS cloud consulting services to ensure the security of your corporate information. Our services will help you connect cloud servers for safe storage and understand the basic needs of cloud storage for your business.
We analyze
- Ensuring the security of your business
- Offering comprehensive consulting on cloud technology
- Providing the appropriate cloud solution
Test Automation
Before launching the project, we rigorously test the product with three types of test automation services: unit tests, E2E tests, and integration tests. This ensures that everything operates smoothly before you launch to the market.
We analyze
- Three test types
- Bug-fixing
- Triple-checking before launch
Product-to-market launch
We are dedicated to making your product a success with innovative ideas and a passion for excellence. Our commitment ensures your success and we meticulously prepare every aspect to launch your product in the market with confidence.
We analyze
- Comprehensive support for launch and beyond
- Market analysis
- Consulting for a successful launch
Case
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Diam in arcu cursus euismod quis. Viverra suspendisse potenti
0
Implemented projects