Administrative service delivery platforms (ASCs)
Digital platforms are developed to provide citizens with access to administrative services, electronic queue registration, and real-time application tracking
What is an e-service portal?
This is a digital analog of the Administrative Services Center. The platform has been designed to assist citizens in finding the necessary services, understanding the required documentation, obtaining copies of these documents, paying the fee, and submitting an application online after logging in (e.g., via BankID/Diya.Signature). The system also allows you to make an appointment for a specific time to visit the ASC to avoid long lines.
Designing a catalog of administrative services
Structuring and detailed description of each service
Integration with identification systems
BankID, MobileID, Diia.Signature
Development of an electronic queue system
Online registration for an appointment
Creation of a personal account of a citizen
Ability to track the status of applications
Integration with state registers and databases
Automation of checks and information exchange
Development of the ASC administrator's office
Interface for processing applications
Benefits of digital administrative services
Electronic services have the potential to contribute to the fight against bureaucracy and corruption. They strive to make the interaction with the state as transparent, understandable, and efficient as possible. For citizens, this is a significant time and energy saver. For the state, it means exploring opportunities to enhance the work of civil servants, reviewing the cost of maintaining front offices, and seeking ways to increase efficiency.
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Convenience for citizens
The ability to receive services from home or office -
Reduction of queues and workload at ASCs
Effective management of visitor flows -
Anti-corruption effect
Minimization of direct contact between an official and a citizen -
Acceleration of service delivery
Automation of application processing and data exchange -
Transparency of the process
A citizen can track every stage of his or her application -
Increasing trust in the government
Demonstration of real concern for people
Our approach
We manage your projects using established agile techniques to ensure collaboration between all parties involved. Our streamlined process results in quicker completion times and the attainment of even the most challenging objectives.
- Web development
- UX/UI Design
- Discovery Phase
- Mobile Development
- AWS and Cloud services consulting
- Test Automation
- Product-to-market launch
Web development
We employ diverse web programming methods for smooth platform operation. Our full web development cycle encompasses different programming languages for optimal technical solution architecture.
We analyze
- Choose your tech stack
- Create solution architecture
UX/UI Design
We create a comprehensive product from start to finish and offer customized web UX/UI design to meet your specifications. We always keep in mind the end-users to enhance their experience.
We analyze
- Fulfilling the client’s request
- Creating UX/UI design
- Improving end-user experience
Discovery Phase
We conduct thorough research on the client's business to identify areas for improvement before beginning any development work. Our planning phase is crucial to ensuring successful outcomes and delivering better results.
We analyze
- We conduct thorough resea
- We strategize
- We aim for an optimized result
Mobile Development
To ensure optimal productivity for your business on web and mobile devices, we offer a comprehensive mobile app development solution. Our services include complete native development for iOS and Android to cater to your client needs.
We analyze
- Create a convenient mobile web version
- iOS and Android platforms
- Full cycle development
AWS and Cloud services consulting
We offer AWS cloud consulting services to ensure the security of your corporate information. Our services will help you connect cloud servers for safe storage and understand the basic needs of cloud storage for your business.
We analyze
- Ensuring the security of your business
- Offering comprehensive consulting on cloud technology
- Providing the appropriate cloud solution
Test Automation
Before launching the project, we rigorously test the product with three types of test automation services: unit tests, E2E tests, and integration tests. This ensures that everything operates smoothly before you launch to the market.
We analyze
- Three test types
- Bug-fixing
- Triple-checking before launch
Product-to-market launch
We are dedicated to making your product a success with innovative ideas and a passion for excellence. Our commitment ensures your success and we meticulously prepare every aspect to launch your product in the market with confidence.
We analyze
- Comprehensive support for launch and beyond
- Market analysis
- Consulting for a successful launch
Case
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Implemented projects